How Pgeon Delivery works?

Pgeon Delivery is a renowned tracking and logistics company based in Malaysia, specializing in efficient and reliable parcel delivery services. This guide outlines how Pgeon Delivery operates and the key steps involved in its package tracking and delivery process.

Pgeon Delivery is a prominent tracking and logistics company operating in Malaysia. It provides comprehensive parcel tracking and last-mile delivery services, ensuring that packages reach their intended destinations promptly and securely.

How Pgeon Delivery Works – Step by Step Pgeon Delivery’s operational process can be broken down into several key steps:

  • Step 1: Package Drop-Off Customers drop off their packages at designated Pgeon Points or collection centers. These locations serve as convenient hubs for parcel dispatch.
  • Step 2: Package Registration Each package is registered in Pgeon Delivery’s system, and a unique tracking number is assigned. This number allows customers to monitor the status and location of their package.
  • Step 3: Tracking and Monitoring Customers can track their packages in real time using the Pgeon Delivery website or mobile app. This feature provides transparency and peace of mind throughout the delivery process.
  • Step 4: Last-Mile Delivery Pgeon Delivery collaborates with reliable courier services and partners to handle the last-mile delivery. These courier services are responsible for ensuring that packages are delivered to the recipient’s doorsteps.
  • Step 5: Delivery Confirmation Once the package reaches its destination, Pgeon Delivery’s system updates the status to “Delivered,” and customers receive a confirmation notification.

3. Tracking and Monitoring Pgeon Delivery’s tracking system allows customers to input their unique tracking number on the company’s website or mobile app. This provides them with real-time updates on their package’s location, estimated delivery time, and other relevant information.

4. Pgeon Points and Collection Centers Pgeon Delivery operates a network of collection points and centers where customers can conveniently drop off and collect their parcels. These Pgeon Points are strategically located in various regions to ensure accessibility for a wide customer base.

5. Delivery Partners Pgeon Delivery partners with a range of reputable courier services and delivery providers to execute the last-mile delivery process. These partners play a crucial role in ensuring efficient and secure delivery.

6. Customer Support Pgeon Delivery offers dedicated customer support to address any queries or concerns. Here are some frequently asked questions (FAQs) that customers may have:

  • How can I find the nearest Pgeon Point for parcel drop-off?
    • You can use the Pgeon Delivery website or app to locate the nearest Pgeon Point or collection center.
  • What should I do if my package is delayed?
    • Contact Pgeon Delivery’s customer support, and they will assist you in tracking and resolving the issue.
  • How can I contact Pgeon Delivery’s customer support?
    • You can reach out to customer support through the contact details provided on the company’s website or app.


Pgeon Delivery’s operational efficiency, commitment to customer satisfaction, and a robust tracking system make it a reliable choice for tracking and parcel delivery services in Malaysia. By following these steps, customers can ensure that their packages are handled securely and delivered to their desired destinations with ease.

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